IPKeys Technologies

Telecommunications Analyst

US-VA-Stafford
Job ID
2017-1596
# of Openings
1
Education
  • Undergraduate degree required
Security

 

  • Qualified candidates must maintain an active DoD Secret clearance.
Experience
  • Five (5) years relevant experience

Overview

IPKeys Technologies is seeking a Telecommunications Analyst to join our team in support of the Defense Logistics Agency (DLA) Enterprise Network Telecommunications program in Stafford, VA.

Responsibilities

  • Provide telecommunications analysis experience involving identification and analysis of alternative designs, and acquisition support involving telecommunications systems and/or services.
  • Analyze, design, and develop telecommunications solutions and applications for business practices.
  • Understand government business practices and identify telecommunications support requirements.
  • Identify potential problems and solutions through analysis identifying recommended solutions.
  • Must be able to work with functional specialists, automation specialists, contractors, and customers to effectively automate the customer’s requirements into an automated application.
  • Act as a focal point for coordinating all disciplines in the recommended solution.
  • Must be able to define state-of-the-art telecommunications alternatives for call centers that will effectively automate customer service operations in government business environments.

 

Qualifications

  • Specialized experience in call center design and implementation, and assessing telecommunications and IT systems for call center operations.

Experience

  • Five (5) years relevant experience

Education

  • Undergraduate degree required

Security

 

  • Qualified candidates must maintain an active DoD Secret clearance.

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